PCBA - Communication and Ethics - Quiz 1

Which of the following is the correct attitude from the therapist during consultation?

What type of questions should be asked during consultation?

Which of the following demonstrates unprofessional behaviour from the therapist during negative feedback?

What is the purpose of a record card?

To record up-to-date information on the client’s personal details, medical details, treatment and aftercare advice
To record up-to-date information on the client’s mediacla health only
To record the client’s name, date of birth, address and telephone number only
To record the client’s email address and mobile telephone number only

Which of the following is the correct position for a client during the consultation?

The client should be on the couch prepared for the treatment
The client should be positioned opposite the therapist/practitioner with the table or desk between them
The client should be positioned in such a way that there are no barriers between him/her and the therapist/practitioner
Any position is acceptable

What is a code of ethics?

What action should you take before treating a cllient under the age of 16?

What is the meaning of confidentiality in relation to treatments?

A client can expect you to reveal their personal details to other therapists
A client can trust you to give them a personalised treatment
A client can trust you not to reveal their personal details to any other person
A client can expect you to give them the treatment details of anyone they recommend to the salon/clinic

How can continual professional development be obtained?

By behaving in a professional manner at all times
By attending lectures and/or additional training courses throughout the year
By introducing, developing and promoting new products throughout the year
By continually developing relationships with other salons/clinics in your local area

Which of the following subjects is considered to be ethical conversation when talking to a client?

PCBA – Communication and Ethics – Quiz 1