PCBA - Consultation and Contraindications - Quiz 1

1. Question

What is meant by medical contra indication?

The therapist/practitioner is on medication and must not treat clients
The therapist/practitioner may treat the client after medical permission has been obtained or the client has indemnified their condition
The client has a condition that makes is unsafe to treat at any time
The client has a condition that makes it unsafe to treat in more than one area

2. Question

Why is it important to give home care advice?

To ensure the therapist/practitioner receives commission on treatments and/or sales
To ensure the client gives positive feedback
To alter the effects of the treatment
To prevent and/or control any contra actions to the treatment

3. Question

Which of the following is the correct position for a client during the consultation?

The client should be on the couch prepared for the treatment
The client should be positioned opposite the therapist/practitioner, with a table or desk between them
The client should be positioned in such a way that there are no barriers between him/her and the therapist/practitioner
Any position is acceptable

4. Question

Which of the following is NOT compulsory information on a consultation form?

The client’s signature
Any adverse reactions to treatment
The time of the appointment
The date of the appointment

5. Question

What is meant by referral procedure?

Referral to another therapist/practitioner or medical practitioner
Referring to the consultation form
Back up/cross reference of the treatment
Reference to other parts of the body

6. Question

What is a contraindication?

An indication that permission has been given to pursue treatment
Comparing and contrasting the treatments on offer
Any factor in a client’s condition that makes it unwise to pursue treatment
A disagreement concerning a course of treatment

7. Question

What action should you take if a client becomes embarrassed during a consultation?

Start the treatment without completing the consultation
Continue the consultation but do not make eye contact
Stop the consultation and suggest that they make another appointment
Continue the consultation and maintain eye contact

8. Question

Which of the following statements is incorrect with regard to information required on a consultation form?

It is necessary to obtain the client’s signature
It is necessary to record the time of the appointment
It is necessary to record adverse reactions to the treatment
It is necessary to record the date of the appointment

9. Question

When questioning a client during a consultation it is important to ask:

Closed questions
Open questions
Rhetorical questions
All types of questions

10. Question

The meaning of localised contra indications is that:

Permission must be obtained from the local medical centre prior to treatment
The client may not have treatment on any part of the body
Treatment is contra indicated on one area of the body only
The client is only able to have the treatment in a local salon/clinic

11. Question

The purpose of a record card is to:

Keep a record of client’s name address and telephone number only
Record up to date information on client’s medical health only
Record up to date information on client’s personal details, medical details, treatment and after care advice
Keep a record of client’s address only

12. Question

When would the therapist need to gain consent from a doctor before treating a client?

If the client is taking medication
If the client is under 16 years of age
If the client is too ill to consent themselves
If the client is over 16 years of age

13. Question

Which of the following is NOT correct with regard to client confidentiality?

Do not discuss personal details of a client with another therapist
Do not discuss the personal details of a client with another client
Do not discuss the personal details of a client with the receptionist
Do discuss the personal details of a client with another therapist

14. Question

Which of the following is the correct therapist/practitioner attitude during consultation?

Always put the best interests of the salon/clinic first
Always put the best interests of the therapist/practitioner first
Always put the best interests of the client first
Always put the best interests of the product manufactures first

15. Question

At what stage of the appointment should you assure the client of your policy on confidentiality?

At the end of the first consultation
At the end of the first treatment
At the beginning of the first consultation
In the middle of the consultation

PCBA – Consultation and Contraindications – Quiz 1